Hospital Transport/Voluntary Car Scheme

Hospital Transport Scheme: 
 
We can provide transport to hospitals, such as BRI, Oncology, Eye Hospital, Southmead and RUH.
 
The charge for this is 50p per mile. This will be mainly covered by our volunteer car drivers. 
 
There's is a £2 booking fee for all requests.
 
For appointments lasting up to 1.5 hours, the driver will wait; otherwise they will leave and return at the agreed time, which will mean paying for a double journey.  
 
Hospital transport should be booked as early as possible to give us time to find a driver. We ask for at least a week’s notice if possible.
 
If a passenger is unsure how long their appointment will be the driver can give their mobile number so the passenger can call them when their appointment has finished.
 
If there are several passengers travelling to the same destination for a similar time we may group them together as we can transport more passengers using our own vehicles.
 
If transport is provided using our own vehicles (rather than a private car) the fares are charged on a flat rate. This will be £25.00 for a single return journey. £50.00 for a double journey.
 
We also have wheelchair accessible cars to transport passengers that remain in their wheelchair when travelling.
 
*If using our vehicles passengers are still charged for the return journey even if only traveling one way. 
 
Please note whilst every effort is made to accommodate all bookings we do use voluntary drivers, therefore transport is not confirmed until we have sourced a volunteer. We do not receive funding for hospital transport unlike the NHS, but as many of our passengers find getting to hospital difficult we have introduced this service.