News

Booking line issues

Complaints during this past year are invariably related to our booking line – and we are constantly reviewing how this is managed. Our booking system is being updated during the summer holidays which will help to alleviate this.

One way passengers could assist us would be to try and ring during less busy times for example after 11:30am another would be for passengers to endeavour to be more flexible when booking less urgent travel, for example shopping trips.

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Rising costs, AGM Management Report

Green Community Travel will face financial pressures these next three years and are seeking to build up funds so financial planning has included an element for contingency which as you can see is reflected in our Annual Accounts.

Read more about Rising costs, AGM Management Report

Thank you to our retiring volunteers

After many years serving as our Vice chair Pam Matthews has decided to retire. Pam has been a great source of enthusiasm and support to the group, especially to me over the years. Recently, she has suffered ill health and I am sure you will join me in wishing her well and a speedy recovery.

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Funding message from the Chair, AGM 2012

Our main funding comes from South Gloucestershire Council with whom we have an SLA or Service Level Agreement – they say what they want done and we do it. This has just been renewed for a further 3 years. They also pay us an amount for every passenger carried and therefore in this time of economic uncertainty it is very important that the buses are run as efficiently as possible – that is carrying as many passengers as possible at any one time. In airline parlance that means it is down to “Bums on Seats”.

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Notice of AGM, 7 June 2012

The Annual General Meeting will take place in the Watkins Room, The Old Grammar School, Chipping Sodbury. The meeting will commence at 2pm. As well as presenting their reports and the accounts, the Officers and Management Committee will be on hand to answer any questions.

Read more about Notice of AGM, 7 June 2012

Pages

Following a concert at Chipping Sodbury Town Hall, over 70 passengers were transported there and home to see a concert.
" A well organised evening down to you and your folks. One of my colleagues said that he had never seen such a smooth 'disembarkation' from the concert. "
After providing a specialist trip for the Rotary Club.
"Trevor was just brilliant and we cannot praise him enough. The vehicle was just right for the job."

Thanks from Chipping Sodbury Rotary Club!

Following a concert at Chipping Sodbury Town Hall,

Please pass on our thanks and appreciation to all your team for your help yesterday and in the lead up to our Big Christmas Lunch for the elderly in Chipping Sodbury.
It was a lovely event which more people were able to attend this year thanks to the addition of transport for them. Many have asked after the transport service and I will put them in touch with you in the hope they may make use of your services.
We truly appreciate all your efforts, particularly phoning round to confirm times with our guests and being so flexible with several last minute changes.

Feedback from The Big Lunch at Chipping Sodbury

I am a young disabled lady who is also a mum to a six year old. I am not sure how I would manage to " live a normal life" without the ongoing transport support that Green Community Travel offer myself and many other disabled or elderly residents of South Gloucestershire. I don't have any family locally, and I have not been able to drive for 3 years. I rely on Green Community Travel for getting to hospital for treatment, or helping me do a family shop. My son and I often use it in the holidays, it helps me do more and go more places. I am often not well enough to manage buses as the extra help and support offered by the drivers and the door to door service is invaluable to elderly or disabled people.

Passenger

Ring and Ride User

Our band Concert for the elderly last Wednesday went very well indeed and many of the people using your mini buses were very complimentary about the service provided. Friendly and helpful drivers, punctual and efficient were typical remarks.

On behalf of the Rotary Club of Chipping Sodbury many thanks for all you did to make things go smoothly and particularly for the way you handled all the changes in itineraries.

Rotary Club of Chipping Sodbury

I am always humbled when receiving positive letters, cards, comments and feedback from passengers, this year even more so. Especially, as mostly it demonstrates that our services significantly reduce social isolation. Thank you to all those passengers for taking the time and trouble to show your appreciation.

Member of GCT Staff

Green Community Travel

I have been working with GCT for the past 3 years now. My role as Passenger Assistant is to ensure the children travelling on our bus to school are safe and well behaved! I like my job because I can see the positive effect working with these young children has.

Kylie Wilkinson

Passenger Assistant on Home to School Transport

I have noticed how much of a difference the service really makes. The service users are always saying how grateful they are that we accommodate them and how nice it is that we organise trips, as it is here they get a chance to go places and make friends.

Amy Gardiner

Passenger Assistant

I would recommend this job to anyone, although out in all weathers and yes we do have our patience tried, the chance to help and make people happy makes the job special for anyone.

Colin Matthews

Ring & Ride and School Contract Driver

Green Community Travel, The Yard, 390 North Road, Yate, South Gloucestershire, BS37 7LW
Telephone: 01454 228706

Email: admin@greencommunitytravel.co.uk

Industrial & Provident Society Registration No. 26771R

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