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Dementia Friends

Green Community Travel have recently attended an information session to become Dementia Friends! All of our staff and volunteers will attend an information session, and we are very proud to be Dementia Friends. This training has given all of us a better understanding of living with dementia and the things that we are able to do be helping an individual or our local community. Please see the website for more information;https://www.dementiafriends.org.uk/

A warm Hello from the new manager!

Hello, my name is Jenny I am the new manager here at Green Community Travel. 
I worked here previously and I am delighted to be part of the GCT Team again.  I am looking forward to expanding our services to meet passenger's needs, we receive a lot of feedback about our services and some brilliant ideas. I am excited about implementing these in the future, and seeing what else we can bring to the local community. 

Appeal for volunteers

We desperately need more volunteers to sustain our Voluntary Car Service, especially for trips into hospital. If you know of anyone please direct them to us!

Meanwhile, I would like to extend our heartfelt thanks to our current volunteer drivers (you know who you are!) for your dedication and commitment. Many people would find it extremely difficult to obtain regular journeys to Bristol hospitals especially when receiving treatment e.g. chemotherapy and radiotherapy.

Booking line issues

Complaints during this past year are invariably related to our booking line – and we are constantly reviewing how this is managed. Our booking system is being updated during the summer holidays which will help to alleviate this.

One way passengers could assist us would be to try and ring during less busy times for example after 11:30am another would be for passengers to endeavour to be more flexible when booking less urgent travel, for example shopping trips.

Rising costs, AGM Management Report

Green Community Travel will face financial pressures these next three years and are seeking to build up funds so financial planning has included an element for contingency which as you can see is reflected in our Annual Accounts.

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