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Charges for the full length of the journey are payable on the day.

All voluntary car/hospital transport bookings incur a £1.50 administration charge at the time of booking. 

If you have a bus pass, mileage will charged at 45p per mile for medical appointments and 60p per mile for any other journeys. Passengers without a bus pass will be charged at 60p per mile for all journeys.

Please note that any failed journeys, such as a passenger cancelling at the door or not informing the office that they no longer require transport will be charged the full amount of their failed journey plus £10 to cover administrative costs.

If using our own vehicles the charges are different as we have to take into account fuel, mileage and wear and tear on the vehicle. The charge is £8.00 each way (£10 for non-bus pass holders.)

Please contact us for a full list of charges.